1 hour ticket response
We are dedicated to providing a rapid and proper reply to every helpdesk ticket posted by a client. Our professional help desk team representatives will examine your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. Actually, the average trouble ticket response time has proved to be 20 minutes.
An Excellent Help Desk Service
We’ve got a team of web hosting support experts who are eager to reply to all your questions every time you are in need of support. Almost all our customer care team representatives have lots of years of experience in the cloud website hosting packages niche, which implies that you can always rely on swift and elaborate answers to your questions.
An Easy–to–Browse Help Center
Incorporated into the Web Site Control Panel is an intuitive Help Center section, which offers you a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and web site administration articles, check our step–by–step video tutorials or refer to our F.A.Q. archive.
