Website Migration
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Q: What does the website migration service consist of? Will my website be secure?
A: The web site migration service that our company is offering is free (to a certain extent). We will move your site(s) to our cutting–edge cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost information and unwanted downtime. For this reason, we will do all that for you for free!We have knowledgeable administrators whose principal job is to make sure that your site functions precisely as it did on your previous web hosting platform. The administrators are well–versed in transferring custom–built web sites, as well as web sites that are based upon well–known scripts such as Joomla™ and WordPress.
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Q: How much time will it take for my website to be migrated to your platform?
A: We strive to implement all web site migrations as quickly as possible. However, we do not have a fixed time frame for website migrations. There are certain aspects that you have to consider – the very size of your site and the workload of our website migration team, etc. We constantly try to perform each migration in under 48 hours. With less sizeable websites, our team typically manages to finish in under 24 hours.
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Q: My personal privacy is vital to me. What info do you need?
A: We will need the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re devoted to protecting the security of the private info gathered from the customers. To do so, we use technical security measures to prevent the loss, the misapplication, the alteration or the unlawful leak of the information under our control. The measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the data that we receive on the Internet. When we request users to supply financial info (for instance, a debit card number), this info is masked using the SSL (Secure Sockets Layer) technology.
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Q: Will there be any outage for my site?
A: No. Your website will stay completely operational during the transfer. As soon as everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything’s fine, all you will need to do is change your domain’s DNS records.
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Q: Will my old hosting provider need to provide any information/help?
A: Nope. Apart from your login credentials for the Control Panel, we do not require anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.
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Q: Which hosting providers can you migrate web content from?
A: Yep. We support all common Linux–powered hosting platforms. We do not support Windows–driven hosting platforms, as we don’t offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.